Accounts Manager

  • Karlsruhe
  • Core Laboratories
Accounts ManagerWHO WE ARECore Laboratories is the Reservoir Optimization CompanyCore Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important to us. Core Laboratories is seeking a Trainee Analyst to join our dynamic team with Petroleum Services. This is a unique occasion to join a fast-paced leader of innovation with strong opportunities for skills development and career progression. About SayboltSaybolt services the energy industry withlaboratory analysis independent field inspections as well as monitoring andverification programmes. It is Saybolt’s mission to provide a fast, accurate,professional, independent and efficient service in a manner that reflects totalcommitment to today’s most exacting standards. Find us about more:JOB PURPOSEThe overall purpose of this role is to ensure customer support, order planning, and coordination in our operational department (office-based). Für den Bereich Kundenbetreuung, Auftrags-planung und Koordination suchen wir ab sofort eine/n Kundenbetreuer/n (gerne mit Ausbildung im Bereich Chemie) im Operativen Bereich (Bürotätigkeit)ESSENTIAL DUTIES AND RESPONSIBILITIES / KEY ACCOUNTABILITIES (Other duties may be assignedHandling customer inquiries and orders from both domestic and international clients.Coordinating and organizing tasks to ensure timely completion.Providing written and telephone customer support.Receiving and entering orders into our internal system.Sharing responsibility for order processing and monitoring deadlines.Ihre Aufgaben:Bearbeitung von Kundenanfragen und Aufträgen aus dem In- und AuslandKoordinieren und Organisieren der Arbeiten für termingerechte ErledigungSie übernehmen die schriftliche und telefonische KundenbetreuungSie nehmen Aufträge entgegen und erfassen diese in unserem konzerninternen SystemSie tragen Mitverantwortung bei der Auftragsabwicklung und überwachen die Termine.EDUCATIONChemical background is prefered (, CTA, chemical laboratory technician, chemistry student)Chemischer Hintergrund wird bevorzugt (z. B. CTA, Chemielaborant/in, Chemiestudent/in)EXPERIENCEOffice experience not mandatoryProficient in English, both written and spokenPC skills (MS Office) are essential.Strong interpersonal skills, team-oriented, customer-focusedFlexible, resilient, pleasant telephone mannerExperience in organizing and coordinating tasks.Ihr Profil: Auch ohne Büroerfahrung. Englisch in Wort und Schrift PC-Kenntnisse (MS Office) sind Voraussetzung.Sie sind kontaktfreudig – teamfähig- ausgeprägt kundenorientiert flexibel – belastbar – haben eine angenehme Telefonstimme – Sie haben Erfahrung im Organisieren und Koordinieren von Aufgaben.EQUAL EMPLOYMENT OPPORTUNITYCoreLaboratories, including all its affiliated and related entities, is an equalopportunity employer and is committed to creating an inclusive environment foreveryone. Employment decisions are made regardless of characteristicsincluding, but not limited to, race, color, sex, sexual orientation, genderidentity, national origin, age, disability, religion, genetic information,protected veteran or uniformed service member status, and any othercharacteristic protected under applicable law.WHAT WE OFFER YOUOurpeople relish competitive compensation and thrive in an enjoyable, supportive,collaborative, and safe working environment. Embracing equalopportunities, we are dedicated to championing fairness, equality, anddiversity. Join us and become part of a highly motivatedteam and dynamic working environment. JOIN USAre you seeking an opportunity to make a real difference in a company that appreciates innovation and progress? Become a part of Core Lab and a team of people who will challenge and inspire you!